Your Flow Options
Recover More Revenue
LiveRecover sends real, human text conversations to bring back abandoned carts and drive repeat purchases. Here are the flow options we can set up for your store.
30 min
After cart is abandoned
P2P
Real person-to-person texts
Live
Real-time support via text
Abandoned Cart Recovery
When Shoppers Leave Without Buying
We text customers who leave items in their cart. Pick the setup that fits your brand.
Simple Setup
Two flows: one for new shoppers, one for returning customers.
New Shoppers30 min after abandon
Hey! It's [Agent] from [Your Store], and yes I'm a real person. I noticed you were checking us out. Want me to send over a little something to help you decide? 15% OFF
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Yeah that'd be great, I was on the fence
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Here's 15% off your first order: [code]. Good for 10 hours!
Returning Customers30 min after abandon
Hey [Name]! It's [Agent] from [Your Store]. Welcome back! Looks like you left some favorites behind. Want me to hook you up? 10% OFF
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Yes please!
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Here's 10% off: [code]. Good for 10 hours!
or
VIP Setup
Your best customers get recognized with bigger offers. We split returning customers into tiers based on how much they've spent with you.
New Shoppers30 min
Hey! It's [Agent] from [Your Store]. I saw you checking us out. Here's a welcome offer to help you decide. 15% OFF
Returning30 min
Hey [Name]! Welcome back to [Your Store]. Saw you left some things behind. Here's 10% off: [code] 10% OFF
VIP30 min
Hey [Name]! As one of our loyal customers, I wanted to make sure you don't miss out. Here's an exclusive 15% just for you: [code] 15% OFF
Super VIP30 min
Hey [Name]! You're one of our favorite customers. I've got an exclusive 20% off just for VIPs like you: [code] 20% OFF
VIP tiers are based on lifetime spend with your store. You choose the thresholds (e.g., $150+ for VIP, $350+ for Super VIP). Discounts are fully customizable.
or
Consumables Setup
Best for supplements, food, beauty, and pet brands. Returning customers get different offers based on when they last bought from you.
New Shoppers30 min
Hey! It's [Agent] from [Your Store]. Want 15% off your first order? 15% OFF
Bought Recently30 min
Hey [Name]! Back so soon? Love it. I can throw in free shipping for you. FREE SHIPPING
Been a While30 min
Hey [Name]! It's been a little while. Welcome back! Here's 10% off to restock: [code] 10% OFF
Win-Back30 min
Hey [Name]! We miss you at [Your Store]! Here's an exclusive 20% off: [code] 20% OFF
After the Purchase
Turn One Order Into Two
These go out after a customer buys, at different times. Add any or all of them to your checkout setup above.
Instant Upsell2 hours after order
Hey [Name]! It's [Agent] from [Your Store], and yes I'm a real person. Great choice on your order! Customers who love [product] also grab [complementary]. Want a discount? 10% OFF
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Ooh yeah what else do you recommend?
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Check out our best sellers: [link]. Use code [code] for 10% off!
Cross-Sell3 days after delivery
Hey [Name]! How are you liking your [product]? A lot of our customers pair it with [complementary]. Here's 10% if anything catches your eye: [code] 10% OFF
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I'm loving it! What would go well with it?
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Check out [product link]. Pairs perfectly!
Replenishment28 days after delivery
Hey [Name]! It's been about a month. Running low on [product]? Here's 10% to stock back up: [code] 10% OFF
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Perfect timing, I was just about to reorder!
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Here's your link: [cart link]. Code's good for 10 hours!
Re-engagement45 days after delivery
Hey [Name]! It's [Agent] from [Your Store]. It's been a little while. We've got some new stuff I think you'd love. Want a discount? 10% OFF
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Yeah what's new?
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Check out our new arrivals: [link]. Use code [code] for 10% off!
How It Works
What to Expect
Real agents
Every text is from a real person. Customers reply and have a natural conversation.
Your offer
You choose the discount type and amount for each flow. We generate unique codes.
SMS-aware
We can filter out customers already on your SMS marketing list to avoid overlap.
Easy opt-out
Customers reply STOP anytime. We handle all compliance.
Need help? Reach out.
Email Us
liverecover.com